Legal

Shipping Policy

Last updated 31 July 2026

Every Norma piece is made with care. Here's how and when your order reaches you.

Where we ship

We currently ship across India only. We are unable to accept international orders at this time.

Processing & delivery time

As our garments are made to order, please allow 2–4 weeks from order confirmation for your piece to be crafted and delivered. Made-to-measure orders may require additional time.
You will receive updates on your order by email and/or WhatsApp, including tracking details once your order is dispatched.

Shipping charges

A flat shipping fee of ₹99 applies to every order within India. This is shown at checkout before payment.

Tracking your order

Once dispatched, we'll share a tracking link so you can follow your parcel. If you have any questions about a delivery, reach us and we'll help.

Delays

Occasionally, deliveries may be delayed due to courier disruptions, weather, or circumstances beyond our control. We'll always keep you informed and do our best to resolve any delay quickly.

Contact

For any shipping questions, email [support email] or message us on WhatsApp. Our studio is based in Kannur, Kerala, India.