Privacy Policy

When you shop with us or create an account, we may collect your name, email address, phone number, delivery address, order details and, for made-to-measure orders, the measurements you provide.

We do not collect or store your card or banking details. All payments are processed securely by our payment partner, Razorpay.

We use your information to process and deliver your orders, communicate with you about your order, provide customer support, and — if you choose — keep a record of your orders in your account.

We do not sell or rent your personal information to third parties.

We share information only as needed to run the store: with our payment partner (Razorpay) to process payments, and with courier partners to deliver your order. These partners handle your data under their own privacy and security practices.

Our storefront and order data are hosted using Supabase, a secure database and authentication provider.

We use your browser's local storage to remember the items in your cart, and cookies to keep you signed in if you have an account. These are essential to how the site works.

We take reasonable measures to protect your information. Access to personal data is restricted, and orders are protected so that only you (when signed in) or our team can view them. We retain order information for as long as needed to fulfil orders and meet legal or accounting requirements.

You may request access to, correction of, or deletion of your personal data by contacting us. If you have an account, you can update your profile details at any time.

For any privacy questions or requests, email [support email]. Norma is based in Kannur, Kerala, India.